Moh. Hamzah
Fees on fees, and the queue is a lottery
Tried to get tickets to a big concert this year. Waited two hours in the online queue only for the 'standard' tickets to vanish and get replaced with dynamically priced ones at three times the face value. When I finally bought cheaper seats for another show, service and facility fees added almost 30% at checkout. The app works fine for scanning in at the venue, but buying is a miserable experience.
Date of experience: 7 Oct 2026